This is an experienced, seasoned level position in providing information and assistance to the public, including customers, constituents, and other . Location: Dublin 22 - Duration: Permanent - Working hours: Monday - Friday 8.30am - 5.30pm - Start date: ASAP - Duties Full-time, temporary, and part-time jobs. Identifying and assessing a customer's needs to ensure they are satisfied. You will be actively involved in the entire sales process starting from lead generation to sales closing. Verified employers. Free, fast and easy way find a job of 1.063.000+ postings in Sunrise, FL and other big cities in USA. Broadbean. How to reach your potential. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Job email alerts. Superb verbal and written communication skills. Responsibilities: Participates in group and project meetings as required; Participation in departmental 24 hour emergency "on-call" service is a requirement of this position; The Senior Customer Service Representative The job description of senior customer service representatives includes guiding all representatives in the execution of assigned tasks and ensuring that their services are of maximum satisfaction to customers. While some of them may work face-to-face, many of them work from call centers and handle all the tasks mentioned on the Senior Customer Service Specialist Resume - responding to customer queries in a timely and accurate way . Senior Associate Client Service Representative's role is to act as a single point. A Customer Service Engineer usually performs many of the following tasks: Answering customer calls. Attend weekly team meetings. Senior Customer Service Representative gender pay gap, race wage gap and income by education level. Senior Sales Representative Job Summary. Direct customers to online resources. Find out the average by state, years of experience, field. He/she is expected to understand the bank's policies and propose solutions to . Job Description. Using a machine learning data analysis, we determined the following key facts about senior service representative job descriptions: The average senior service representative job description intro is about 126 words The responsibilities section contains an average of 7 bullets points The requirements section contains an average of 9 bullets points We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. The average salary for <jobTitleArticle> Senior Customer Service Representative is $35,000 per year, or $$17 per hour in United States. As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 50 to 70 callers per day, always remembering that there is a real person on the other end of the phone who is looking for help, guidance, and support. If you're getting irrelevant result, try a more narrow and specific term. Salary Range: $29,900.00-$44,900.00. This map gives you a good idea on the differences: Source: BLS.gov. new. Senior Sales Representative Job Responsibilities: This is where you'll share the primary job responsibilities at your company. Company : Highmark Inc. Job Description : Job Summary This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and brokers in a . Answer phone, email, and face-to-face customer enquiries. Interacting with customers by phone and email to answer questions about products or . Job specializations: Customer Service/Help Desk. A Senior Client Service Representative uses the telephone and the internet to solve customer's concerns and understand their needs. Update customer records in our system, including notes about conversations and outcomes. General Description and Classification Standards. They may field customer inquiries, process orders, schedule appointments, and connect clients with other departments when needed. Client services representatives manage client relationships and provide customer support. Monday to Friday + 3. Search and apply for the latest Senior customer service representative jobs in Saint Cloud, MN. Verified employers. My client, a leading Logistics Solutions Company is seeking a Customer Service Representative to join their growing multi-national organisation. According to the U.S. Bureau of Labor Statistics, the mean hourly wage for customer service jobs is $17.53 and the mean yearly salary is $36,470. Adapt to changing technologies and learn functionality of new equipment and systems. Specific Duties: The Senior Associate, Client Service Representative is responsible for the resolution of recon breaks and reports to the Client Group Manager It is essential that the Representative develop and maintain a clear understanding of their tasks and of the client requirements Establish a good relationship with the Client Explaining company policies to customers regarding billing, shipping, or other topics. A senior service representative works to ensure that clients receive optimal services, helping companies build positive client relationships in the process. Job Overview. Sample responsibilities for this position include: Act as a critical advocate for quality improvement and interact with stakeholders at multiple levels and dynamically lead business, product and operations teams to define and deliver solutions Customer service/support for Account Managers. Successful candidates will demonstrate a passion for delivering superior client service and be able to work in a fast-paced, collaborative team environment. You'll also provide support to your team members by serving as a resource or subject matter expert. Computer literate with an above-average typing speed. This role is fitting for someone who understands the nuance between relationship management and customer service. Online/Remote - Candidates ideally in. Identify and assess customers' needs to achieve satisfaction. Client Representative Job Description 4.5 155 votes for Client Representative Client representative provides product Management, Relationship Management, and Client Service with office administration services such as binding presentation materials and updating of databases. They are involved in tasks such as attending to customer inquiries . Daily tasks will include meeting and facilitating consumer demands . Senior Customer Service Representative Job Description, Key Duties and Responsibilities Senior Customer Service Representatives provide guidance to junior CSR. Senior Customer Service Representative - Remote. Additionally, Customer Retention Representative I typically reports to a supervisor or manager. A Senior Customer Service Specialist job description calls for a person who is skillful in working with the customers, answering their questions, and solving issues. Answered inbound calls from customers, quickly assessed customer needs and proactively provided solutions for order placement, product inquiry, connections and activation of new customer accounts. An additional core responsibility includes . Job Description Senior Client Service Representative Primary Responsibilities: Serve as team office manager and coordinate the execution of client service items with other CSRs on the team Build and maintain relationships to achieve highest level of service Specific Duties Besides, providing top-notch customer service should be your priority. Call Center, Customer Service Rep, Entry . Resolving client issues. Job Description. They often serve as a liaison that coordinates the initial connection between the customer and other internal units or personnel. Springfield - Sangamon County - IL Illinois - USA , 62777. Works under the close direction of senior personnel in the functional area. Customer Service Officer Duties and Responsibilities. Customer Service Representative Needed BRT Extrusions is a leading aluminum extrusion manufacturing company located in Niles, Ohio looking for a Customer Service Representative for our expanding sales department. Some of the roles and responsibilities of a Senior Customer Service Representative are handling clients/customers across the globe, training junior customer service representatives, prioritizing client requests, providing a smooth solution to escalated client issues. * Responsibilities: Effectively collaborating across departments to ensure all internal and . Specific Duties: The Senior Associate, Client Service Representative is responsible for the resolution of recon breaks and reports to the Client Group Manager It is essential that the Representative develop and maintain a clear understanding of their tasks and of the client requirements Establish a good relationship with the Client Customer service concepts and applications. Customer Service Responsibilities list: Manage large amounts of incoming phone calls. Specific Duties: The Senior Associate, Client Service Representative is responsible for the resolution of recon breaks and reports to the Client Group Manager It is essential that the. If you're getting few results, try a more general search term. Client Representative Duties & Responsibilities A Senior Customer Service Representative is responsible for handling high-priority and escalated customer requests. Create and maintain reports on customer interactions. Verified employers. Responsibilities for senior customer service Manages the Customer Service Team in order to ensure that co-workers are available and ready to help by putting customers before work tasks Follows cash handling procedures to ensure money handling is securely managed Ensures co-worker competence on system knowledge (SAMS, ISELL, IPOS, COGNOS) Ability to calm irate, anxious, or grieving customers. Job email alerts. Learn (& think) quickly. Job Description Country wide is seeking an ambitious, motivated, and professional Senior Customer Service Representative (Sr CSR). Speaking with customers via email, live chat, on the phone, or face-to-face in-store. Posting expires: 11/2/2022Salary Range: $29,900.00-$44,900.00General Description and ClassificationSee this and similar jobs on LinkedIn. Search and apply for the latest Senior customer service representative jobs in Ocala, FL. Job email alerts. Today's top 46 Senior Customer Service Representative jobs in Pakistan. At some companies, a director of sales would create the sales strategy and oversee the department and the senior sales representative would manage sales representatives and work with customers. Full-time, temporary, and part-time jobs. Communicating with customers through various channels. Thorough, with excellent listening skills. Provide accurate, valid and complete information by using the . Capacity to navigate stressful situations with ease. Designation: Senior Customer Service Representative. Build relationships. Competitive salary. Acknowledging and resolving customer complaints. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Preparing documentation. Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed. The job description of a bank customer service representative, who can also be designated as a customer care representative, includes protecting the bank's image and contributing to the achievement of the bank's overall goals and objectives. Listed on 2022-10-30. Senior Sales Representative Responsibilities: Assisting less experienced Sales Representatives in answering technical questions posed by customers during outbound telephone calls. Senior Customer Service Representative Job Description Template. The Sr. Client Service Representative performs reviews of daily service and transaction work and actively participates in the execution of client account conversions. Get Alerts For Senior Representative Jobs. *Experience working with manufacturing or industrial service companies strongly preferred. Build sustainable relationships and trust with customer accounts through open and interactive communication. Edmonton, AB. Leverage your professional network, and get hired. Job Description: The Client Service Representative will work closely with internal and external clients to ensure timely response to product and service inquiries. The job description and duties seen on the Senior Client Service Representative Resume include - providing service and sales support to the clients over the phone, answering requests, providing accurate information, resolving issues, updating client . Technical case history development: support the Production Chemical. Assisting maintenance technicians. Your ability to work quickly, honestly, and effectively to build relationships with our consumers will set the bar for our other sales professionals. Your duties will also include obtaining post-sales client feedback. He/she also helps to avoid loss of customers and negative reviews. Based on 805 responses, the job of Senior Customer Service Representative (CSR) has received a job satisfaction rating of 3.71 out of 5. Communicate well. Solve problems. Free, fast and easy way find a job of 972.000+ postings in East Hanover, NJ and other big cities in USA. We have included senior customer service representative job description templates that you can modify and use. Available to work shifts, which may include work during evenings, weekends, and public holidays. Logistics Customer Service Admin This - This is a full time, permanent position with an immediate start. Our company is looking for a Senior Customer Service Representative to join our team. Responding promptly to customer inquiries. As a Senior Sales Representative, you will be a driving force among our sales team. Possesses a moderate understanding of general aspects of the job. Demonstrates the ability to work in a fast paced environment at a high level of effectiveness . Please keep in mind that this range represents the pay range for all positions in the job grade within which this . Free, fast and easy way find a job of 823.000+ postings in Ocala, FL and other big cities in USA. Atlanta, GA. Posted: over a month ago. Job Description. We are looking for an experienced and enthusiastic Senior Sales Representative to join our growing Sales team. Testing equipment. New Senior Customer Service Representative jobs added daily. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. The Senior Client Service Representative, Custody serves as a primary contact for custody clients and provides timely and accurate resolution of client inquiries to ensure exceptional levels of client service are met. Spirax Sarco is looking to identify a Senior Customer Experience Representative, to ensure excellent customer service through communication and coordination with other departments to address activities for Spirax Sarco product lines. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Responsibilities for senior representative Coordinate and participate in bi-weekly and supplemental payroll processing for the Company's multiple entities Compile all payroll data and accurately enter information in the Payroll/Timekeeping system Ensure proper deductions for benefits, taxes, garnishments Purpose Of Role. Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Client Service - Works with external clients to resolve the most complex day-to-day issues and leverages the appropriate resources at BNY Mellon to resolve their inquiries. Knowing our products inside and out so that you can answer questions. Providing support to less experienced Sales Representatives as needed. Full-time, temporary, and part-time jobs. The main responsibilities of an Account Representative are often answering any questions a client has, helping to renew contracts, and updating clients on any new products or company programs. Processing orders and processing returns and exchanges of merchandise. Position: Senior Customer Service Representative - Remote in Denver or Golden, CO<br>Youll enjoy the flexibility to telecommute<br>* from anywhere within the U.S. as you take on some tough challenges.<br><br>Great jobs start with great training and our next class is starting soon. Full-time, temporary, and part-time jobs. Be a team player. Communicate & collaborate. A senior customer service representative handles all elements in dealing with a customer directly as well as acting as a mentor to new service representatives. Competitive salary. Generate sales leads. A senior customer service representative specializes in communicating with clients and providing them with the needed assistance. Posting expires: 11/2/2022. Sample responsibilities for this position include: Analyze statistics and provide management team with KPI's that will assist with efficiency, scheduling Verified employers. At . Search and apply for the latest Senior customer service representative jobs in Sunrise, FL. Apply today.<br><br>This is your chance to take your customer service career to the next level. Assisting customers with billing questions or problems with their accounts . The Sr CSR will be responsible for incoming and outbound calls with attorneys and their representatives and will possess the ability to converse with attorneys professionally and manage Countrywide's attorney network. Senior Customer Service Representative (Continued) Operate office equipment including cash register, 10-key calculator, computers and supporting word processing and spreadsheet applications. Prepare, calculate and reconcile important entries in the general ledger. Both of these are opportunities . Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Free, fast and easy way find a job of 826.000+ postings in Saint Cloud, MN and other big cities in USA. Specific Duties: The Senior Associate, Client Service Representative is responsible for the resolution of recon breaks and reports to the Client Group Manager It is essential that the Representative develop and maintain a clear understanding of their tasks and of the client requirements Establish a good relationship with the Client People who searched for Senior Customer Service Representative jobs also searched for customer service and sales representative, customer service representative data entry. Senior representatives are usually also tasked with training new customer service staff, sharing best practices, as well as strategic procedures . An Account Representative, or Client Account Coordinator, is someone who acts as the point of contact between their company and their clients. Maintain a variety of financial records and . Training customers. Secure Energy 3.3. Customer Service duties may include: Dealing with customer complaints or get a manager involved if you are unable to solve a problem. Job Description. You've got what we need when it comes to knowing how to: Take ownership. As a Senior Client Service Representative, you will be actively involved in supporting the service of investment and insurance products, while interacting directly with our clients. Full-time, temporary, and part-time jobs. The Client Service Representative will work closely with IT/Development to ensure operational data is created, reported and documented. We have included senior manager, customer service job description templates that you can modify and use. Search and apply for the latest Senior customer service representative jobs in Wayne, NJ. The Customer Retention Representative I may require 0-1 year of general work experience. Search and apply for the latest Senior customer service representative jobs in East Hanover, NJ. Free, fast and easy way find a job of 818.000+ postings in Wayne, NJ and other big cities in USA. Depending on what state you get hired in there are definitely some wage fluctuations. Full Time, Per diem, Remote/Work from Home position. The Senior Associate, Client Service Representative's role is to act as a single point of contact for the Investment Manager Client and help resolve recon breaks with BOTH Middle and Back Office. Providing feedback on product development. Writing a great Senior Customer Service Representative resume is an important step in your job search journey. Listing for: UnitedHealth Group. Competitive salary. Verified employers. Visiting client locations. Full-Time. Job email alerts. Full-time + 1. Competitive salary. Competitive salary. Posted 12:51:02 PM. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Maximum: $ 33.65. Job email alerts. 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