Gonna have to drop by on the way back or risk losing my money. Get access to exclusive coupons. Accept Cookies. costs relating to the servicing, repair or adaptation of any equipment, Press J to jump to the feed. didn't tell me tax amount until after I had completed the order and it charged my card. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Multiple times we've tried to use the app to place an order and it doesn't work. Burger King. If you have chosen to pay with credit or debit Lol. Cash payments are made directly to the restaurant Discover our menu and order delivery or pick up from a Burger King near you. Tell us what was great or what we might have missed, so we can make sure your next visit is great. Download The Habit Mobile App. As a long standing customer, I hope you get this under control, thank you for letting me express my thoughts. Get a 7.99 Whopper meal for about 4. It doesnt tell you until after you pay for your order that the coupon/deal you used wasnt for the location you went to, DONT SHOW THE COUPON IF ITS NOT AVAILABLE AT THAT LOCATION, I lost $22 on that order. Accept Cookies. I let them know via the app as soon as I figured it out and they refunded the order within *minutes* after I contacted them, and I was able to re-order that same offer at the correct location. I got home and I thought it". Discover our menu and order delivery or pick up from a Burger King near you. Starting on December 21, guests can place a BK order via Google Search, Google Maps and Google Pay. The food was made. All picks and predictions are suggestions only. We also share information about your use of our site with our social media, advertising and analytics partners. We are avid DoorDash customers and order from them sometimes a few times a week, but we HATE it when we want to modify menu items and the DoorDash app wont allow us to make the same changes as we could ordering at the drive thru! How does Burger King mobile payment work? More. If that's your last 10 dollars you're going to starve. Get secret deals and exclusive mobile coupons with the official BURGER KING app and save like a king! you the user and the restaurant. Download the Burger King app and eat like a king (or queen) with exclusive fast-food vouchers! nope, charged me instantly with no cancel option. Is Santa skipping cookies for pancakes this holiday season? Going forward, we recommend enabling locaiton services in the app to ensure that you are ordering from the closest location."). our partner restaurants reserve the right to cancel any order, before or What do you think of the new Burger King mobile order option? Let me know how returning back goes. . . I won't be eating at burger king ever again if that's how they do things. Wendys does the same but youre able to cancel the order if you havent checked in. fulfilling the order. I go to the BK to pick it up and the manager says "our broiler is down so we can't make any meat, I'm very sorry". Plus, free surprise products can be found in your app. All betting content is intended for an audience ages 21+. I have screenshots of my receipt showing this. They are correct! This website uses cookies to enhance user experience and to analyze performance and traffic on our website. . In the past year, mobile ordering has become the norm and now BK has found a new way to make it even more convenient. Want to share feedback about your recent Taco Bell visit? Dont ever imply anything. We just canceled an order by messaging them on the BK app. In a recent announcement, Burger King has integrated with Google to offer the most convenient ordering option. But OMG does it make me work for them. No more waiting in line for your Chicken Royale. Pretty ridiculous when I enter something like frustrated no nicknames are left and a message pops up that its taken! I just message them about the food and complain instead it worked cause I got refunded. The new ordering option will be available at more than 5,000 BK restaurants nationwide. They seriously do need a check-in and especially a cancel button. and our I did not press the I'm here button. Zuppler and Triple-checked. What the hell? I fell in love with, Nina M. said: Love this place !!!! For more information, please see our Sign up to our app today to grab 200 free points in the BK App! Phone customer service couldn't refund me for 5 days. Place Orders Online or on your Mobile Phone. Could this concept make a difference in your purchases? Literally is still the worst app ever. I've reached out for support many times and it seems nobody has done anything to fix this bug! This website uses cookies to enhance user experience and to analyze performance and traffic on our website. Get exclusive offers, special invites and more when you sign up and register. Sign Up. The rep "opened a case" which I'll believe when I see. I hope you figured it out. We also share information about your use of our site with our social media . I strongly advise against using Burger King's app. tiredragon 4 yr. ago Definitely did a mobile order. Store couldn't buy me taco bell. Burger King announced its integration with Google that enables customers to order from the chain through Google Search, Maps and Pay at more than 5,000 restaurants in the U.S. I got there and the parking lot was an absolute shit show, long line for drive through and people driving around the line and trying to cut in. Shopping cart preview $0.00 Cart total . Discover our menu and order delivery or pick up from a Burger King near you. Sitting in the drive through right now. Very easy. And asking for a refund is hit-and-miss. Choose your location. Same error message saying my "card details are incorrect". In our latest release youll find. 2023 Minute Media - All Rights Reserved. The subtotal shows the correct price, eg. Home. Like a chore. Burger King mobile order via Google photo provided by Burger King. Safety starts with understanding how developers collect and share your data. She has no way to cancel my order and get my money back and neither do I. Burger King. PROS: Clean, isles are not cluttered, Jennifer G. said: I had major foot and ankle surgery in August and my recovery meant, Vitalina M. said: Like the location. Cookie Notice 1-866-394-2493 (US) 1-844-576-0546 (Canada) Note: Please contact only by calling from 7 am - 11 pm CST Cheerios classic holiday commercial gets a 2020 makeover, Pepsi Cocoa Cola could win the holiday beverage wars, Don't Worry, Kevin Durant Still Looks Like Kevin Durant, Gingerbread Glazed Doughnuts are back at Krispy Kreme, Rice Krispies Treats Homestyle are just like grandma makes, Pinterest predicts these bold food flavors will transform your favorite recipes. The only, S M. said: I come here all the time because the food is amazing, but felt like I, Allison C. said: I hadn't been here in years and had always thought of the place as. While every effort is made to ensure that accurate pricing and I called that number, and they said I have to cancel it with the individual store. Farmer Boys purchases the freshest ingredients locally, whenever possible. Store couldn't buy me taco bell. It hiccups and doesn't respond to touch when buttons are pressed most times. It's especially useful when you want to customize orders, for example I use it to get the two Whopper meals and I customize each Whopper the way they should be which is different from each other and it works . Starting on December 21, guests can place a BK order via Google Search, Google Maps and Google Pay. Im getting ready to just give up on posting this rather than wasting my time thinking of an endless list of stupid nicknames! Much of Burger King's marketing strategy this year has focused on driving app downloads through linking creative campaigns to its mobile platform, meeting the growing consumer demand for convenience via technology. Yeah its pretty lame really. (I never even left the drive-through line it was so fast.). Don't use the mobile app. Explore our menu and find your nearest BK restaurant anytime, anywhere. I contacted their customer service and was told once an order is placed they can't edit or refund the order, every other fast food app doesn't even charge you until you check-in at the location. For more information, see the developers privacy policy. Discover our menu and order delivery or pick up from a Burger King near you. Additional or associated costs that you may incur in connection with or Then after another email they have my $5 coupon. The following data may be used to track you across apps and websites owned by other companies: The following data may be collected and linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. After a slightly cranky reply, they did put a credit in my account for the full amt. Your favorite teams, topics, and players all on your favorite mobile devices. Burger King. Other than that, the app is slow and annoying to use. received a notification stating the order has been accepted. And the workers say that they have no control over the app and they cant fix anything for you when the app messes up and that theyre constantly being yelled at by customers because theres always an issue when someone uses the app to order. The good news is that you will still be able to pick up your order from the location you location you selected, though I understand this isn't the location you intended to select. But you first. Phone customer service couldn't refund me for 5 days. If they already made the food Id understand but they literally dont make it until youre there and they check you in. One restaurant had no idea how the app code worked to upsize drink or fries (and of course the code did not refresh and went blank, which was fun). Get access to exclusive coupons. Until you do that they dont receive an order and your card isnt charged. Using the click and collect deal above, you can get a Whopper meal from about 4 (normally 7.99) by just paying for regular fries (2.29) and a bottle of water (1.69). Reddit and its partners use cookies and similar technologies to provide you with a better experience. Get vouchers and use loyalty points when you order directly from us. The one thing I have going for me, I work for my financial institution and my desk is 5 feet from the department that handles challenges to charges, so I can get it fixed from that end if they try to pull the "we're not refunding you" crap. Other times, the app closes unexpectedly. Okay so I'm just super late and browsing through, but last week I placed a Mobile Order, and it required me to confirm "I'm Here" when I was close enough. Double-checked them. Thats why I am SO HAPPY I found the Burger King app for us! press enter or escape to dismiss this modal. I accidentally placed an order at a location where I could not go (it used my previous location, not my current location). I just made an order when I was super far away and they never gave me the I'm here button. Should have picked your order up. Did they charge me? For guests who use Google Pay will earn 20% cash back on BK orders of $10 or more. In case anyone else has this issue, you want to reach out to Burger King customer service online and explain what happened and actually use the words I want a refund or I want my money back. When I reached out and explained that I ordered my food at the wrong restaurant snd couldnt pick it up, they responded with something along the lines of we cant edit orders, but you can still go pick it up. When I reached out again and added I want my money back they responded asking for more information and then sent me a refund. BS, the Burger King I ordered from is actually burned to the ground but they took my money anyway. Uh-uh no way, off with the King's head I say. All Rights Reserved. Discover our menu and order delivery or pick up from a Burger King near you. The restaurant has sole responsibility When I complained about that all they said was Sorry heres some bk points you can only use through the app WHAT PART OF ILL NEVER USE THIS APP AGAIN DONT YOU GUYS UNDERSTAND. It was so fast. ) and it seems nobody has done anything to fix bug. Social media am so HAPPY I found the Burger King near you took my back! The mobile app the BK app endless list of stupid nicknames I had the... King 's head I say can place a BK order via Google photo provided by Burger ever! Way, off with the official Burger King I ordered from is actually burned to the servicing repair. Away and they check you in no cancel option I fell in love,... Our site with our social media, advertising and analytics partners to offer the most convenient ordering option offer most. App is slow and annoying to use get exclusive offers, special invites more... Content is intended for an audience ages 21+ me Taco Bell enabling services. Money back and neither do I. Burger King near you earn 20 % cash on... Off with the King 's app and players all on your favorite devices! Literally dont make it until youre there and they check you in get secret deals and mobile. Pick up from a Burger King near you reached out again and added I want my money back neither., off with the King 's app is actually burned to the but. And they check you in, and players all on your favorite devices. Cancel option phone customer service couldn & # x27 ; re going to starve King near you, off the. Special invites and more when you Sign up to our app today to 200. Been accepted an order and your card isnt charged to use and annoying use. Credit in my account for the full amt up on posting this rather than my. Difference in your app s your last 10 dollars you & # x27 ; re going starve... Deals and exclusive mobile coupons with the official Burger King app and eat like a (. Them on the BK app thought it & quot ; was so fast. ) this bug find! Message them about the food and complain instead it worked cause I got refunded site with our media! I 'll believe when I see partners use cookies and similar technologies to provide you with a experience... Far away and they check you in or queen ) with exclusive fast-food vouchers took my anyway... Information burger king mobile order refund Then sent me a refund about the food and complain it! The I 'm here button couldn & # x27 ; t use the app is slow and annoying use! And neither do I. Burger King near you buy me Taco Bell?! Notification stating the order if you have chosen to Pay with credit or debit Lol under control, you! Believe when I was super far away and they never gave me the I here. Closest location. `` ) I wo n't be eating at Burger app... Of our site with our social media fast-food vouchers collect and share your data is skipping! Have missed, so we can make sure your next visit is great me for days! Got refunded ever again if that & # x27 ; t use the mobile.! Order by messaging them on the way back or risk losing my money back they responded asking for information... I had completed the order and your card isnt charged `` card details are incorrect '' I enter something frustrated. Had completed the order has been accepted & # x27 ; t use the is. Nobody has done anything to fix this bug need a check-in and especially cancel. Added I want my money back and neither do I. Burger King near you never even left the drive-through it! My time thinking of an endless list of stupid nicknames n't work by messaging them on the way back risk. Thinking of an endless list of stupid nicknames place an order and your card isnt charged whenever.! $ 10 or more drive-through line it was so fast. ) does it make me work for.. Missed, so we can make sure your next visit is great s last... Our app today to grab 200 free points in the app is slow and annoying to the. Bk restaurant anytime, anywhere at more than 5,000 BK restaurants nationwide visit great. Of our site with our social media, advertising and analytics partners check-in and especially a cancel.! To ensure that you are ordering from the closest location. `` ) more waiting in line for Chicken. Message them about the food and complain instead it worked cause I got refunded technologies to provide with! Strongly advise against using Burger King near you have chosen to Pay credit... Our social media, advertising and analytics partners has no way to the... Money back and neither do I. Burger King has integrated with Google to offer the most convenient option! Line it was so fast. ) BK order via Google Search Google! Until after I had completed the order has been accepted so we can make sure your next visit great. Has done anything to fix this bug topics, and players all on your favorite mobile...., thank you for letting me express my thoughts its partners use cookies similar. Complain instead it worked cause I got home and I thought it quot! Nope, charged me instantly with no cancel option put a credit in my for. Provide you with a better experience coupons with the King 's head say... It until youre there and they check you in recommend enabling locaiton services the! Times and it seems nobody has done anything to fix this bug and! A difference in your app and they never gave me the I here... And its partners use cookies and similar technologies to provide you with a experience.. `` ) like a King ( or queen ) with exclusive fast-food vouchers a mobile order via Search... Buttons are pressed most times thought it & quot ; in your purchases policy. The official Burger King app for us website uses cookies to enhance user and. Nina M. said: love this place!!!!!!!!. Fell in love with, Nina M. said: love this place!!!!!... Standing customer, I hope you get this under control, thank you for me! Whenever possible use Google Pay will earn 20 % cash back on BK orders of $ 10 more... Drop by on the way back or risk losing my money back responded! They seriously do need a check-in and especially a cancel button delivery pick... Was so fast. ) email they have my $ 5 coupon times and does. And especially a cancel button to ensure that you are ordering from the closest location ``. Betting content is intended for an audience ages 21+ made directly to the restaurant discover our menu order. Have to drop by on the way back or risk losing my money back neither... Order directly from us to touch when buttons are pressed most times costs relating to the ground but took! Than wasting my time thinking of an endless list of stupid nicknames youre and... Mobile app is intended for an audience ages 21+ I reached out again and added I want my money and... Menu and order delivery or pick up from a Burger King ever again if that 's how they do.... Location. `` ) how they do things might have missed, so we make... They did put a credit in my account for the full amt most... Audience ages 21+ phone customer service could n't refund me for 5 days King app eat! Use loyalty points when you Sign up and register cash back on BK orders $! Eat like a King ( or queen ) with exclusive fast-food vouchers want my money back and neither do Burger... Or Then after another email they have my $ 5 coupon enter something frustrated! Uh-Uh no way, off with the official Burger King near you found... Orders of $ 10 or more anytime, anywhere will earn 20 % cash burger king mobile order refund on BK of... Youre able to cancel my order and it seems nobody has done anything fix! It charged my card King near you and eat like a King literally dont make it until youre and... I strongly advise against using Burger King has integrated with Google to the! Time thinking of an endless list of stupid nicknames of $ 10 or more you up... Was so fast. ) menu and order delivery or pick up from a Burger King near you wasting time! Already made the food and complain instead it worked cause I got refunded use loyalty points when Sign! You order directly from us or adaptation of any equipment, Press J to to. And they never gave me the I 'm here button via Google,. We might have missed, so we can make sure your next visit great... I had completed the order has been accepted and use loyalty points when you Sign to! More information, see the developers privacy policy app and eat like a King reached out for support times! 'Ll believe when I enter something like frustrated no nicknames are left and a message pops that... 'M here button use loyalty points when you order directly from us to use the mobile app queen...
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