This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. Employer match to support your financial goals. You will get some people that are personable and helpful, but it seems you get just as many on the other side. She lived 3 more healthy years!! If you dont see an opportunity that suits you but are interested in working at BluePearl, join our Talent Community. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for Avoid! We were able to keep her comfortable in her waning years. Our Blue Pearl Southfield, MI hospital was the first private practice, multi-specialty veterinary hospital in the state. They wan My dog Abby started throwing up blood. The RX has made my dogs eyes worse then they were. Absolutely inexcusable. The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. MOST HORRIFYING EXPERIENCE!!! Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. We were given an estimate before any work was done, and yes, it is an emergency clinic, so yes, it was expensive. We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. AWFULLUNPROFESSIONALEXPENSIVEAGGRESSIVE BEHAVIORAGGRESSIVE LANGUAGEFOLLOW UP CALLS NEVER HAPPENEDHAD TO CALL SEVERAL TIMES EVERY DAYTHEY ARE NOT READY FOR COVID, THEY DO NOT HAVE A SENSITIVE COVID PROTOCOL, they just let you wait outside at 20F without much info and they get annoyed at your calls (Covid HAS been going on for 1 year, they should have this together, waiting rooms, heat LAMPS etc)They should be inspected AND FINED. I cant believe she didnt call me back. That afternoon she became less responsive. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Contact our hospital team at 248.354.6640 or [emailprotected]. BluePearl is reshaping the world of veterinary medicine. 29080 Inkster Rd, Southfield, MI 48034 United States, https://bluepearlvet.com/hospital/southfield-mi/, Negative feedback examples: 8 strategies to turn bad reviews into wins, How to respond to bad reviews and repair your online reputation. 401k & Retirement Planning Employer match to support your financial goals. I also had a previous dog that I took to them (their oncology department). Meet our team of veterinary specialists here to help you and your pet. BluePearl Pet Hospital Veterinary Emergency Service. They treat them like a DOLLAR SIGN--nothing more! You could My cat was hurt multiple times by the staff at Blue Pearl. They explain treatment plans thoroughly and are always willing to answer questions. I also would like to give credit to the tech or assistant named Theresa. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question Bottom line, my dog died in my arms that night. This place is not always pet oriented or customer oriented. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. Very pleasant and caring as should be the case. This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. At that appointment she said that the extra tissue protruding in his eye is another $1500 to remove, when that was part of his original problem we needed fixed. Overland Park Kansas NEW Client Service Supervisor Charleston South Carolina NEW Client Services Coordinator - Part Time Cary North Carolina Hospital Staff NEW Licensed Veterinary Technician The absolute worst vet care! I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . Not a good sign. Blue Pearl has always provided me with options and supported my decisions. When I called back, after watching people leave they said they were still at capacity. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. Our veterinary specialists work directly with your primary care vet to understand your pets condition and develop the appropriate treatment plan. They saved my babys life. Thanks for saving our baby!! Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. They actually "RECOMMENDED" this as a course of treatment!!!! There is a problem form the CEO down. Still no response and that was over a year ago. Both of these vets get us right in and treat him with great care and compassion. I decided to bring my puppy home instead of keeping her overnight (due to the cost) and thankfully she is back to normal. KEEP YOUR PETS AWAY! Mobile Terms & Conditions. Anyone can write a Trustpilot review. Not offering any treatment or other suggestions. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. P. Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The next morning, I was told and additional $700.00 was required. Please avoid. They suggested euthanasia or $10,000 treatment I would have paid if I thought she had even a slim chance to survive. She listened and soothed my heart by telling me that I don't have to lose my kitty, but what to look for in his actions to let me know when he is ready. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! After the Dr finally came in he was heartless Dr assenmacherno connection to pet just matter of fact .I would never go to this facility again and would not recommend or ever use this place again they promised take charges off after we decided to pick up our boy instead of cremating him then when we picked him up they basically said they never said that and called me a liar . They were not helpful in finding answers but were able to swindle over $1000.00 out of a concerned pet parent. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. All of this on a standard Tuesday morning schedule. We were there for 3 hours for them to tell me that she had pancreatitis. This place is a worst case scenario operation trying to make as much money as they possible can. They prey upon the fact that your furbaby is not well for their profit. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. I was sent home and waited . Here are 8 tips for writing great reviews. The technician said "I'll make a note on the chart!" They have always been so caring and compassionate. We also ensure all reviews are published without moderation. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. ** Blue Pearl, MARS Corp or whoever you go by, please do not contact me as the thought of you makes me vomit. Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. We provide specialty and emergency care for cats and dogs. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. This is an emergency/specialty hospital, you can't expect to get cheap care here. My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. This is my first puppy and the staff was amazing with him. Our team is ready to provide expert care 24/7 in case of a pet emergency. I waited two days for a call back TWO DAYS. Horrible experience. Yes, giving your dog the best can be expensive: I am grateful that I have Blue Pearl resources available to me. Tammy the vet tech was the only good thing about this place. The doctor on call called me while I waited in car ( thanks to covid protocol) and said he doesnt see a blood clot but will have cardiology take a look in the morning. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. The tech was laughing saying she was over medicated of course no doctor around. Dont do it. BIG difference. I wish I wouldve never brought my dog here. They left our dig in a room in an emergency situation for an hour and a half with us never coming in to check on him in that time we had to go out several times to come check on him . We dont want anyone else to go through this. No call back. I received a call from a admin that said she would have to ask the doctor and she would call me back. . PETS in Lancaster is the best ER in the area. that were incredible and the quality of care was outstanding. BLUEPEARL PET HOSPITAL - 20 Photos & 67 Reviews - 4651 N Belt Line Rd, Mesquite, TX - Yelp BluePearl Pet Hospital 67 reviews Claimed Veterinarians, Emergency Pet Hospital Open Open 24 hours See hours See all 20 photos Write a review Add photo " The price wasn't ridiculous and they accepted care credit " in 2 reviews Showed us much love and compassion for our loss. I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. At Veterinarians Of America, we help loving pet owners find the very best vet care from practitioners across the country. He let me know that the critical care doctor would take over and call me in a few hours. They even talked that the only cure was amputation. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. I can only think that their hard earned degrees and years of developing finer medical skills are wasted and greatly compromised by having to work in such a place. This place is liable to kill your animal due to their negligence and laziness. The assigned doctor, Dr. De Witte, did NOT treat my cats rare liver condition properly. We use dedicated people and clever technology to safeguard our platform. I asked why my comments were deleted from their website. But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. I feel very comfortable taking my dog there and leaving him over night there. I asked for prescription to fill my pets medications and they argued with me about it. My first visit cost $292. Wow, were they wrong!! I will never use this again and wish I had never gone here to begin with. Business Hours. Thats why youll find cutting-edge technology and equipment at the majority of our hospitals. BluePearl Veterinary Partners, Southfield, MI. They are so very dependent on us as owners to make the right decisions for them. They are transparent and caring. At this point, its not about the money. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. They do everything possible to jack up the bill, give you ridiculous estimate ranges that are not even a range with 2k differences between high and low estimates. She had been sick for three days with vomitinghadnt eaten. You will get some people that are personable and helpful, but it seems you get just as many on the other side. check back often for more services! Needing emergency help for a pet during any late evening is wrought with anxiety but from our initial phone call, care on arrival, to the expedient evaluation of our pet was above reproach. I reminded them that I had to wait over a month. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. While I was definitely in sticker shock, they gave me a minute to process the cost and review options without pressure More, It seems like Alley G. And I had the same experience. The tech was lovely and treated my dog and I with respect Update to the comment made by the manager. What a difference! Book an Appointment Online booking unavailable Please call (248) 354-6640 (248) 354-6640 29080 Inkster Road Southfield Michigan 48034 Get Directions http://bluepearlvet.com/locations/michigan/michigan-hospitals/ MESSAGE Business Hours Mon 08:00AM-18:00PM Tue 08:00AM-18:00PM Wed 08:00AM-18:00PM Thu 08:00AM-18:00PM Fri 08:00AM-18:00PM We provide 24/7 emergency care and have well-established specialty services including cardiology, critical care, dermatology and . Wouldn't do it! Took my a The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. But watch everything your doctor does, and don't let them do tests without consulting with you first. Thorough, friendly, great customer service. We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. They were polite and caring, professional employees . " in 10 reviews I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and ad Don't take your pets here. I stand by my statements. Unfortunately my boy was to sick so we had to let him go but Dr. More. Their staff is impatient and disrespectful. It was so hard to let her go. It breaks down if you got the money or not to take care of it. They took my ill dog in immediately. After a long internet search I figured out she had parasites and a $65.00 treatment took care of the problem. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. I will never go here again and I wish I never had. When presented with the final bill, I told the desk assistant that was a gross amount and her response was that they are an emergency facility. We offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific types of kidney disease. BluePearl Veterinary Partners provides emergency vet services & specialty medicine for pets throughout hospital locations in the US. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. More pets will die in this hospital. Thank you for saving my kitten! I cannot recommend this place enough for emergencies and specialized treatment. These type of self entitled people should not be working in an emergency animal hospital. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. For someone who bills himself as an emergency veterinarian they fall far short of that and instead appear to be a profit making factory. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater. Their RX charge 5x as much vs my filling at pharmacy or online. They quickly found that her bladder was extremely full and she was unable to empty it herself. They determined Godiva had other issues on top of kidneys. They actually "RECOMMENDED" this as a course of treatment!!!! Veterinary care, especially emergency/specialty care, is not inexpensive. She made everything a lot easier. Susan R. said: I brought my cat Meezu to them for an emergency. To make a long story short, I was in the room saying goodbye to my completely deaf 16 year old beloved cat that was trying to look at my face. Given an estimate between $3,314 and $4,040. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. We got NO info from the person on the phone other than we had to come in for a $240+ consult with a vet. The tech just kept giggling that she was doped up. deronwaynejohnson@gmail.com. I cant imagine any other place that would be such help at 2 in the morning! My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. You could More, My cat was hurt multiple times by the staff at Blue Pearl. I brought my 11 month old Standard Poodle in today and the staff was amazing. Yelp users havent asked any questions yet about BluePearl - Southfield. They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. For being open 24 hours it took 20 minutes for them to answer there phone. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. It seems like Alley G. And I had the same experience. I highly recommend Blue Pearl! The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Without consulting with you first her comfortable in her waning years it herself rare liver condition.! At 1 am in the middle of the managers and employees can be:. Took her to my regular veterinarian am in the area Witte, did not treat my cats rare liver properly. Care, especially emergency/specialty care, especially emergency/specialty care, is not well for their profit and in my they! 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