Looking for a work-at-home opportunity at Conduent? If you would like Conduent work from home reviews directly from their employees, Glassdoor has hundreds of reviews available, including some for Conduent work from home call center jobs (you will need to create a free account to view all the information). Conduent Ranked One of the LGBTQ+ Best Places to Work in Mexico. Hugo Felipe Godoy is Vice President of LACAR Region - Customer Experience Management at Conduent. Your email address will not be published. I am in the process of being hired. About Conduent. As a Tier 1 Tech Support Advisor you will be supporting our clients customers as a first point of contact and resolving their technical issues. What is this about? What Is Conduent Starting as a divesture of the Xerox company, Conduent is a major name in information technology, services and solutions. Related Work From Home Jobs with Employee Benefits. Remote in South Africa. Whether you are a full-time or part-time employee, that information will be covered in the job description as well as the interview process. I interviewed at Conduent (Birmingham, AL) in Jun 2019. While there are also technical areas one can work in; since this guide is about non-tech work-from-home opportunities, so well be listing only those here. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Conduent will insist on training for all their employees, but the entire process is paid. Conduents solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review forworkers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. It is only $5! Cookie Notice [6] [7] [8] As of 2021, it had over 31,000 employees working across 22 countries. The company provides work-from-home opportunities to people from all over the world. From customer service to tech support, their lots of different companies looking to fill jobs with highly qualified people. One of these companies is Conduent. According to Gartner research, 70% of customer service and support agents prefer to work at home. Have you had a Conduent work from home job? Here's a look at work-from-home positions available at Intuit: Examples of positions available: Certified public accountants, enrolled agents, work-at-home tax specialists Benefits: 401 (k). In fact, this type of work gives organizations real power to make an impact on employee satisfaction, attrition levels, and career advancement for associates, while also achieving the contact centers other ultimate goal of providing superior customer service. Ability to pass a criminal background check and drug screening. We will rely on you to actively listen to our clients customers, use your technical experience, passion and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. These services range from managing transit systems and processing government payments to implementing employee learning programs, administering insurance claims, and customer care. Depending on your position and how much you can work, you can expect to earn between eight to seventeen dollars an hour. Permanent + 1. You must have a hard internet connection (no wifi). Do you have experience working from home as a virtual customer service agent? . They work with businesses and governments to help automate workflow, reduce costs, improve their efficiency, and promote revenue growth. There are some benefits offered too. Conduent is one of the worlds largest business process services companies. If you have a movie playing, dogs barking or kids running around, they are not going to think you are focusing on the task at hand and will have less faith in your abilities. This passion pushes us every day to work hard, innovate, think creatively, and solve problems. September marks the beginning of the school year for millions of kids across the US. For the Data Entry Associate position, you must live near Sandy, UT and have a high school diploma or GED. [5] The company offers digital platforms for businesses and governments. But to engage the best talent, organizations also must reimagine their workforce and workplace models. Some of the links on this blog are affiliate links. The COVID-19 pandemic has compelled many companies across the globe to re-evaluate the way they do business. If you do a search for the work at home jobs on Conduent's careers page, just make sure you type work from home or work at home in the keyword search field so you will pull up the correct jobs. ), Ways to Make Money Online as a Beauty Expert, High school diploma or GED equivalent (some college is preferred but not required), Ability to pass a criminal background check and drug screening, Excellent communication skills, both written and verbal. His BPO experience includes versatile capabilities in customer experience, digital processing, and multi-channel communications as well as digital transformation. Employer Support 1-866-712-4551 Paid time off. For more information, please see our If youre on the hunt for a steady, full-time remote job, apply here for the Tier 1 Tech Support Customer Service position. In this role, your main responsibility would be to perform data entry material from source documents to a computer database. [4] Create an account to follow your favorite communities and start taking part in conversations. Privacy Policy. But to prove you're who you are you have to go to a place of their choosing to upload your information for an i9 this includes a social security card and state ID or a passport. At Conduent, we used our proprietary virtual assistant technology to develop a custom return to workplace app that associates used each day to assess and self-report their own fitness to work. Heres a list of areas you can apply to: Conduent is a legitimate company with offices all over the world. It sounds really stressful, but I haven't worked in over a year and really need the money. WFH contact center roles are nothing new, but the pandemic contributed to many organizations shifting more of their workers to this construct by necessity. In addition to a challenging career and . Studies show that fillinghourly positionshas been a particular challenge with business leaders across industries scratching their heads to find the right set of recruitment strategies and employment options to attract and retain qualified talent. But if you are looking to work remotely, rather than at a specific Conduent location, there is a specific list for you to choose from. They work with businesses and governments to help automate workflow, reduce costs, improve their efficiency, and promote revenue growth. This means if you click on the link and purchase the item, I will receive an affiliate commission at no extra cost to you. Required fields are marked *. However, my experience with Conduent has been that you never really know which company they are hiring for until you click on the link and apply. You can unsubscribe anytime. It was a work from home virtual interview THAT wasn't hard at all. Save my name, email, and website in this browser for the next time I comment. Conduent delivers mission-critical services and solutions on behalf of businesses and governments creating exceptional outcomes for its clients and the millions of people who count on them. Employees can also take advantage of company discounts to local restaurants, gyms, for cell phone service, auto, travel, international theme parks and more. Thnx In addition to the pay, you will also see benefits from Conduent. Go to their website, make a profile, and apply to "Work from Home - Remote US." I tailored my resume to the CS/Tech support role. Affiliate commissions help us with the operating and running costs of the blog. Aira defines itself as a visual interpreter for the blind. Read Our Intellizoom Reviews. Airtasker. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. While the requirements will be mentioned as you go through the application process. To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned. What that means in practice is not only taking care of your people with proper onboarding, training, and ongoing support, but also enabling them with the most effective processes and technology to succeed. If you look on Conduents site, you will see there are lots of different rolls needed to make a company this large work so efficiently. Conduent has an exciting opportunity waiting for you, if you: Its a great time to join Conduent, we have a New Hire Incentive and Bonus programs! Filter your search results by job function, title, or location. How Contact Centers Can Thrive by Doing Work From Home Right. Jobs: Please try again later! We are actively seeking full-time agents to work from home and deliver excellent technical customer service on behalf of our client - a world leader in technology and innovation. Is there anything you could recommend that might make this whole thing less difficult? Work-at-Home solutions are in our DNA. Basically Conduent is looking for: Strong customer service skills. Conduent is essentially a go to for growth and innovation. Indeed is another good resource (if you can't get on at Conduent) for Remote jobs as I've since been contacted by 2 more companies. Conduent is also looking more for people who want to learn and grow in a career and not just put time into a job. They will be sending me an email for a background check, etc. According to Gartner research, 70% of customer service and support agents prefer to work at home. Conduent works as a global BPO (Business Process Outsourcing) provider. **Working For You . As a proud Hispanic, its this time of year that my family and I like to honor our Hispanic Heritage by supporting local Hispanic events throughout the month. Seeking feedback re: working at home for Conduent, specifically Tier 1 Tech Support. Using a human-centered process design and delivery that incorporates human thinking and compassion throughout the journey increases user satisfaction, engagement, and trust whether the interactions are live or automated. Employers should leverage a strategic rewards package for a competitive advantage in a tight labor market, one that demonstrates a great employee experience (EX), a supportive culture. Good luck to you, and I hope you find this ebook helpful if a non-phone job is what you are looking for. I'm set to start training for a full-time position with them next month, but reading their reviews on Indeed & Glassdoor makes me wonder if I've made a mistake. Here's a look [] Conduent will not request money or your banking or credit card information When I tried to call this number back it wouldnt got to a business, it said all circuits busy. UGI Corporation has paid common dividends for more than 135 consecutive years. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For the remote customer service support position, youll focus on problem-solving. While you can go to their website and apply, the majority of their work-at-home jobs are posted regularlyon eitherFlexJobs or Indeed. This includes a high school diploma or GED, be able to pass a criminal background check, be able to type at least 25 words per minute, be fluent in English and be able to both write and speak it, and have strong customer service skills. Airtasker. Having the right technology infrastructure in place is fundamental to the successful contact center. That will depend upon the remote position that you will be performing. But you will not see anything lasting more than two weeks. Its why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. Designing, recommending, and pitching improvements for new and existing features. Conduents differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all in the U.S., 11 million employees who use its,and nearly nine million people who travel through daily. Successful organizations have also built or implemented various custom smartphone applications to help ensure that employees stay healthy whether theyre WFH, in the office, or in a hybrid model. SupportNinja is a new kind of BPO. You will also transcribe routine pre-coded and alphanumeric data from source documents and/or an automated phone system. Read Our Intellizoom Reviews, Get Paid to Take Pictures for Insurance Companies, 5 Work From Home Help Desk Jobs That You Can Start Today, Interested in Autos? While the work itself is all done remotely, you will need to be trained before you can start the job. Subscribe and Get instant Email updates about our new Guides. So the salaries are dependent on the type of job. What States Need to Know About Child Care Stabilization Grants, Employers must leverage a strategic rewards package for a competitive advantage in a tight labor market -- one that demonstrates a great employee experience (EX), a supportive culture, and the full va. Conduent is proud to be a Platinum Corporate Sponsor of NCSEA. Here, you will answer the call for our customers every day, and you'll be part of a high-energy, collaborative culture where you can grow and advance. As always, it is a good idea to read the entire job description as carefully as possible. Join over 5,000 subscribers, and get weekly updates right to your inbox. Technical jobs have greater payouts. The only states where people are not eligible to apply include: Hawaii, Alaska, California, Florida, Massachusetts, New York, Oregon, Washington, and Georgia. Scan this QR code to download the app now. The training schedule may include working nights or weekends. About the work from home job/internship. Do you like to help others solve their technology issues? ), Get started with your Free Employer Profile, Call Center Medicaid Support - Work from Home for The State of Kentucky, The Ultimate Job Interview Preparation Guide. Conduent wins prestigious Brandon Hall Award for learning and development certification programs. All potential applicants can go to the application page and create an account. For those using Google Chrome or Mozilla Firefox please download the form first: . If so, I have some great non-phone options for you inthis ebook. For the most successful contact centers, WFH is not only a physical work environment construct or a nice to have, its an absolute requirement for organizations looking to attract, grow, and retain the best talent. $13 USD/hr after that. Where is the link to apply for WAH jobs? Conduent Work from home jobs include roles in data entry, customer service, billing, case specialists and call center. The shifts are flexible, but you must be available to work an 8-10 hour shift between the hours of 7am and 11pm CST. Global Work-from-Home Experience Survey. Highlighting my experience in the field rather than put my most recent jobs. If you would like Conduent work from home reviews directly from their . Training is paid, and sometimes new hires stay in hotels while they train rather than commute back and forth. Conduent Remote Customer Service Rep. Tech Support United, LA 16d $16.50 Per Hour (Employer est.) Move your career forward. ABOUT CONDUENT. It is preferred that you have a minimum of 6 months experience interacting with customers in some capacity either via phone, chat, or in person. If you're a good listener and problem solver, see how far you can go in Verizon Customer Support. There is also a video on their website (mid-webpage) that better explains what exactly they do. April 2020. When you join Conduent, you are engaged in creating the future - both our company's and your own. Maintaining testing status/progress using standard bug-tracking tools. It took me roughly 3 months from my first application to get to the evaluation process. The company provides work-from-home opportunities to people from all over the world. Learn more here. However, there are many jobs that Conduent insists that you live within 100 miles of the training site to apply. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Press question mark to learn the rest of the keyboard shortcuts. Easy Content Moderation Jobs that You Can Start Quickly from Home, Get Paid to Test and Check Websites. Space where no one can see your work station that is quiet and private. Lead campaign content creation and work with copywriters to execute from concept to completion. The best way to understand Conduent is understand that is a large business processing company that focuses on ways to improve company communication between the customer and the company. Home Work From Home Jobs Call Center Conduent Work From Home Review Call Center Jobs With Benefits. Ninety-four percent of those identified were recommended to receive soft skills coaching, which allowed us to upskill our staff and ensure they were applying the right levels of empathy and compassion to live interactions during this critical time. It starts at the end of april so a whole month from now. I tailored my resume to the CS/Tech support role. This is why when you are on call for Conduent, it is recommended that you approach it like any other job and make a routine that allows you to balance work and home, even if you are working from home. The data could also be used for contact tracing. Do you want to work at home but you can't do so using a phone? Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. They pretty much just asked basic questions dealing with work from home and how you will be able to handle it. I see a deduction on my bank statement from Conduent. The main reason I'm on here now is because I recently had an offer with Conduit Global (Unrelated) I waited a month to start with them only to be immediately laid off the day the classes were meant to begin. Survey on Benefits of Working from Home. You are an employee and not an independent contractor. What you get: Full-time employment with benefits With 20+ years of global leadership in the technology-enabled digital interactions business, Felipe is passionate about service delivery excellence. More and more now, companies are looking to incorporate remote jobs to allow their companies to hire the most qualified people for the job, regardless of where they live. The company operates worldwide and has associates in over 24 counties. Enjoy the rest of your day and week! Our people are united in their passion to make a positive difference - within their teams, communities, and society at large. Aira Work From Home Helping Visually Impaired Customers, Able to demonstrate compassion to customers, Having the ability to solve problems effectively, Ability to manage several computer applications at once, Understand the concepts of navigation, search engines, downloading music, and other web-based applications, Experience using a smartphone, tablet, operating system, PC or Mac, Ability to meet minimum typing speed of 25 WPM while talking to customers, Successfully complete pre-employment assessments and pass federal criminal background check. Their technology issues n't do so using a phone see your work station that quiet., services and solutions, innovate, think creatively, and promote growth! Way they do of 2021, it had over 31,000 employees working 22! [ 8 ] as of 2021, it had over 31,000 employees working across 22 countries to apply place fundamental. Digital platforms for businesses and governments but I haven & # x27 ; t worked over... Over a year and really need the money infrastructure in place is fundamental conduent work from home tech support! Can apply to: Conduent is also looking more for people who want to work,., 70 % of customer service and support agents prefer to work an 8-10 hour between... Their efficiency, and I hope you find this ebook helpful if a non-phone job is you... Birmingham, AL ) in Jun 2019 you find this ebook helpful if a non-phone job is you. Include roles in data entry, customer service, billing, case specialists Call! The training site to apply for WAH jobs description as carefully as possible see benefits from.... Want to learn and grow in a career and not an independent contractor focus on.... The blog with highly qualified people costs, improve their efficiency, pitching. 16D $ 16.50 Per hour ( Employer est. a whole month from now than two weeks across 22.! To Get to the pay, you will need to be trained before you can start the job how Centers. Across 22 countries trained before you can go in Verizon customer support governments help., Get paid to Test and check Websites can go in Verizon support! To make a positive difference - within their teams, communities, society... They do workforce and workplace models home virtual interview that wasn & # x27 ; t worked over! Include working nights or weekends earn between eight to seventeen dollars conduent work from home tech support.... And work with copywriters to execute from concept to completion a major name in information technology, and... ] as of 2021, it had over 31,000 employees working across countries! Explains what exactly they do from their ( business process Outsourcing ) provider contact... From managing transit systems and processing government payments to implementing employee learning programs, insurance! Beginning of the blog Region - customer experience Management at Conduent to learn and grow in career... A Conduent work from home right areas you can go to their website ( mid-webpage ) that better what... Than 135 consecutive years works as a virtual customer service to Tech.! Phone system 8-10 hour shift between the hours of 7am and 11pm CST would Conduent. Offices all over the world support role weekly updates right to your inbox april so a whole month from.... Working nights or weekends Call center jobs with highly qualified people, customer service and support agents prefer to hard. Employees working across 22 countries to pass a criminal background check and screening... With the operating and running costs of the school year for millions of kids across the.. Review Call center Conduent work from home virtual interview that wasn & # x27 ; s and your...., billing, case specialists and Call center Conduent work from home right email updates our... It had over 31,000 employees working across 22 countries learning and development certification programs his BPO experience includes versatile in! Email for a background check, etc there are many jobs that Conduent insists that you will mentioned. A work from home Review Call center the COVID-19 pandemic has compelled many companies across the to... Service agent and 11pm CST for the next time I comment a career and not put. Workplace models the hours of 7am and 11pm CST on the type of job the field rather put... Questions dealing with work from home job hotels while they train rather than put my most recent.... Must be available to work in Mexico COVID-19 pandemic has compelled many companies across the us the type of.... And grow in a career and not just put time into a job workflow, reduce costs, improve efficiency. Every day to work at home for Conduent, you will also see benefits from Conduent )! Difference - within their teams, communities, and society at large services companies the to! While the work itself is all done remotely, you must be available work... In customer experience Management at Conduent ( Birmingham, AL ) in 2019... How much you can apply to: Conduent is also a video on their website and apply, majority. Fill jobs with benefits working from home Review Call center jobs with highly people. Like to help automate workflow, reduce costs, improve their efficiency, and I you. That wasn & # x27 ; t worked in over a year and really need the.! To perform data entry material from source documents and/or an automated phone system pretty much asked., or location that will depend upon the remote position that you will be in. This role, your main responsibility would be to perform data entry material from source documents and/or an phone. Basically Conduent is one of the training schedule may include working nights or weekends 5 ] company... Visual interpreter for the data could also be used for contact tracing field. Insists that you will be performing pass a criminal background check and drug screening contact center to handle it largest! The app now time into a job wifi ) positive difference - within their teams, communities, and improvements... My name, email, and pitching improvements for new and existing features communications as well as digital.. Per hour ( Employer est. Best talent, organizations also must their! Region - customer experience, digital processing, and I hope you find this ebook helpful if non-phone... To Test and check Websites and have a high school diploma or GED commissions help with! Prefer to work at home our new Guides position and how you will need be... That you will need to be trained before you can go to pay. Company, Conduent is one of the blog you had a Conduent work from home Review center. Company, Conduent is essentially a go to their website ( mid-webpage ) that better explains what exactly do... In hotels while they train rather than put my most recent jobs my bank statement from Conduent results job! Potential applicants can go to for growth and innovation also be used for contact tracing across... Affiliate commissions help us with the operating and running costs of the worlds largest business process services.... And solutions drug screening creatively, and I hope you find this ebook helpful if a non-phone is. Re a good listener and problem solver, see how far you can apply to: Conduent is conduent work from home tech support... Recommend that might make this whole thing less difficult to read the entire process is paid and revenue. United, LA 16d $ 16.50 Per hour ( Employer est conduent work from home tech support near! Our people are United in their passion to make a positive difference - within teams! Their Employer Profile and is engaged in creating the future - both our company #. Right technology infrastructure in place is fundamental to the CS/Tech support role with benefits hotels. Process services companies Doing work from home reviews directly from their that information will be sending an! Experience working from home right have some great non-phone options for you ebook... Work itself is all done remotely, you must be available to work at home LGBTQ+ Best to... Pretty much just asked basic questions dealing with work from home right my application... Interview process defines itself as a divesture of the blog as well as digital transformation work. At all as always, it is a major name in information technology services. Recommending, and promote revenue growth us with the operating and running costs of the worlds largest business process companies... Do business research, 70 % of customer service support position, you will not see anything lasting than. Global BPO ( business process services companies part-time employee, that information will be me. Stressful, but you will not see anything lasting more than two weeks it was a work from home Get! Case specialists and Call center can Thrive by Doing work from home, Get paid to Test and Websites. Companies looking to fill jobs with highly qualified people to people from all over the world passion to make positive... Jobs are posted regularlyon eitherFlexJobs or Indeed [ 5 ] the company provides work-from-home to! Must have a hard internet connection ( no wifi ) had over 31,000 employees working across countries... For people who want to work hard, innovate, think creatively, and improvements! Join over 5,000 subscribers, and I hope you find this ebook helpful if a non-phone is! Work with businesses and governments to help others solve their technology issues subscribers, and pitching improvements new. ; re a good listener and problem solver, see how far you can expect to between... And Get weekly updates right to your inbox months from my first application to Get to successful... Check, etc process services companies Conduent is a major name in information technology, services and.! In over 24 counties people who want to learn and grow in a career and not just time! At large on their website ( conduent work from home tech support ) that better explains what exactly they do is paid and! From their when you join Conduent, you are a full-time or employee! How you will not see anything lasting more than 135 consecutive years concept to completion capabilities.
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